R.H.
Dr.Haward and Mike treat their patients as if they were a family member. The office staff iis great!
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R.H.
Very compassionate and experienced staff. Dr. Hayward and Mi
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D.C.
My experience with Dr. Hayward has made my recovery a very pleasant experience. Having gone into this situation with a high level of apprehension, Dr. Hayward was instrumental in relieving my anxiety. Each follow-up visit has been very informative and each level of my healing process was attended and explained in great detail.
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E.S.
Dr. Hayward is polite, to the point, and cares personally about his patients. His nurse practitioner, Mike Barnes, is outstanding in his work and compliments Dr. Hayward very well. The two of them make me feel that it would be impossible for me to be with doctors and nurses that are as experienced, knowledgable and caring. Their support staff are always courteous and friendly, willing to help in any way. I sure wish they were closer to where I live in Illinois but the drive is worth it. I have and will continue to recommend Dr. Hayward to anyone that has serious issues with their back.
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V.N.
Very bless to be a patient of Doctor Hayward
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L.N.
All staff has been exceptional. All staff have explained things very well from the proceedure to scheduling. I have not ever had better treatment and care.
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R.W.
Very saticride with every thing
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R.F.
I was very pleased with all the personall everyone was verynice and done a very good job to see that i was very well taken care off .
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C.A.
Listened to me attentively did not rush me i appreciate that 100% staff was very kind & concerned! All my questions were answered. I am not leaving here with clear instuctions
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C.D.
I was having a lot of pain and reduced mobility. Dr. Heyward has completely changed my life. I have no pain now and am able to do things i couldn't in years. The staff is among the best i have ever worked with. Thank you so much.
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D.A.
The care I rec'd was A+ all the way. Had surgery on 4-22 and was back to work full time within 3 months. Doing as Dr. Hayward instructs you to do is key to recovery. I would highly recommend Dr. Hayward and his staff.
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J.B.
Beat customer service. Always have the answers. Dr Hayward I would recommend to anyone. Very polite
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J.T.
Over all, considering I have never had to visit any other facility such as this one, I would say every visit I have had here has been very pleasant. Thank you all very much!
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J.J.
Very happy with everyone and services. The very best.
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A.T.
the staff is very nice and dr hayward has been very pleasant..
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K.W.
This facility has been the greatest in providing me the information and care I needed to seek the proper treatment required for my needs. I would recommend Dr. Hayward II to anyone who may be experiencing similar problems as I am. It wasn't a long wait as some of us are accustomed too, and the waiting room has graciously provided us with snacks and refreshments. I would like to take this time to thank the physician, and staff here at the spine clinic.
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H.D.
Dr Hayward is a great physician a caring doctor. The experience was with good results
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K.A.
I cannot say enough about the treatment I received at Heartland Spine. Doctor Hayward is one of the most compassionate and knowledgeable doctors I have ever encountered. After years of living in chronic pain, which was my normal, I was used to the daily restrictions. After a fall in January, I could not longer ignore my need for treatment. My pain level was at a 9 every single day. I was unable to teach, take care of routine housework, or enjoy time with my family. Although it took some time for my insurance to approve the surgery, the staff did not give up on me. Kim B was on the phone daily with them, fighting for me every step of the way. I do believe we even cried together over the phone when we received the final approval. The staff at the surgery center treated me with the upmost respect and made me feel as if I was there only patient, which I was not. The minute I woke up from surgery, I felt immediate relief. I am a week out of surgery and I am pain free and doing great. I am following recovery protocol very carefully because pain free doesn't mean healed. With L5, S1 lumbar fusion, I will be recovering and healing for months, but I will be doing so with a smile on my face and a level of optimism that I never thought I would have again. I would highly recommend Dr. Hayward to anyone. He is an excellent surgeon and his bedside manner is impeccable. He has given me my life back and I will be eternally grateful.
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Everett Kyle
surgery was quick, minimal discomfort, and relieved all the debilitating pain.
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Mary B.
I feel great. I haven't felt this good in years. My treatment was great with Dr. Hayward. Also his staff was excellent. I can do things I haven't did in a long time.
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Elizabeth Cook
The staff was nice and friendly, Doc. Hayward was friendly and professionally. Clean office spaces, and it was easy to find. I was told about them through a co-worker and they enjoyed his service I have enjoyed it so for and would recommend him to other friends and family.
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Linda Caraway
Everyone was very nice and helpful. When problem could not be fixed at this level I was sent where someone could help me.
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Rose Candace
The visit to your facility was fine. The wait was not to long. The nurse was very pleasant. The doctor was nice.
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Richard Morgan
I have had leg pain and lower back pain. The back pain was not as bad as the leg pain. I was afraid I would not be able to work until retirement and not be able to do my favorite hobby, that is motorcycle riding. Since surgery, I have very little back pain and no leg pain and I am no longer slumped over. Was very pleased with Dr. Hayward and his great staff. Was glad I chose Dr. Hayward to do my back surgery. Richard Morgan
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D.Rollet
I have had a good experience with this office. I am satisfied with my results from my surgery and they have been very helpful with my recovery.
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Dannie Chapman
Referred by work care in herrin. Doc Hayward was ver y straight forward and engaging. Showed he cared about me and didn't try to soft sell my injury or attempt to over sell. Good experience overall.
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Dawn Mccabe
Dr Hayward is kind compassionate . The staff is wonderful. I have had problems with not calling me back or sending orders to physical therapy and refilling medications. Overall great.
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Jacob Bushno
The staff here was very respectful and took care of my needs. Dr. Hayward diagnosed my back problem and fixed the problem right way.
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Kayla Hollis
The staff was extremely friendly and helpful. I was in and out in a timely manor. Everything was explained for me to understand. If I had any concerns or questions someone was there to help me immediately.
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Jeffrey Ashauer
Very efficient staff, friendly and welcoming. Dr very easy to understand and friendly. Whole experience very satisfying.
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David Crabtree
Staff was very helpful. Appointment was on time. Dr Hayward took time to explain the test results. His recommendations were most helpful. I look forward to continuing treatment with him.
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Wilma Besher
I am very please in the care I received from Dr. Hayward. I wouldn't change anything. He has always made me to feel very comfortable from the first time I met him. The nurses are very nice and gives great care.
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Mark Mahnken
I had a single level fusion of my lumbar spine and was completely satisfied with the results. The doctor and his office staff were professional and very helpful.
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Rick Webb
Our experience has been fantastic! We would recommend to anyone!
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James Flowers
Very pleased with my visit and doctor.
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A.Malloy
Everyone was always very nice an courteous an caring. They were asking questions an I could ask questions an they answered. Would recommend them to everyone.
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Randall Smith
Doctor Hayward and his staff are incredible. I had all but given up hope for my condition until I found Heartland Spine. He and his staff have given me a better quality of life.
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Larry Harwood
I was experiencing a great deal of pain and discomfort prior to my surgery and now am pain free. The service was excellent. Dr Hayward is truly a professional in his field. He explained every question I had in detail. He truly is kind and considerate of your feelings and does everything in his power to ensure your are well taken care of. I'm thankful for true professionals like him. His staff is also to be commended.
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D.Goetting
I had a spinal decompression done at three levels. Although all pain is not gone, the surgery did exactly what Dr. Hayward had hoped it would. What impressed me most about Dr. Hayward was his willingness to have me get a second opinion. He did not want me going into surgery without hearing what someone else thought. He even went as far to tell me that just because he was the first neurosurgeon that I had seen, he expected me go where I felt most comfortable if I did have surgery.
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Anthony Stewart
My experience has been excellent from day 1. Dr. Hayward is a very knowledgeable surgeon. I would highly reccomend him. Thank you!
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